Outreach & Operations Coordinator

Outreach & Operations Coordinator

Job Description:

Sons & Daughters exists to bring hope and restoration to individuals affected by sexual exploitation and trafficking. We are a faith-based Christian NGO committed to outreach, prevention, and holistic care. We are seeking a passionate Christian fresh graduate who desires to grow in ministry, community engagement, and NGO operations. Full training and mentoring will be provided.

Reporting To: Program Manager and/or CEO

Duties & Responsibilities:

1. Outreach Support

• Participate in weekly street outreaches (once a week, including one late-night outreach per month).

• Support Program Manager and outreach leaders in preparing and coordinating outreach activities.

• Assist with training and onboarding outreach volunteers (training provided).

• Maintain accurate outreach records (contacts, interactions, gifts distributed, prayers, etc.).

• Support hosting of info sessions throughout the year (4–6 times).

• Assist in identifying and referring emergency or crisis cases under supervision.

2. Volunteer Engagement

• Help recruit, schedule, and communicate with volunteers.

• Support volunteer gatherings and the annual volunteer appreciation event.

• Prepare simple volunteer update emails and announcements.

• Conduct the annual volunteer survey and summarise results for the CEO.

• Help connect volunteers with internal support resources when needed.

3. Youth & Community Awareness

•Support school visits and youth programs to raise awareness about exploitation issues.

• Assist volunteers in creating basic promotional materials (posters, flyers, Canva designs).

• Help coordinate church partnerships, outreach presentations, and community events.

• Recruit student volunteers and ambassadors. Manage student ambassadors to lead fundraising sales and events.

4. Fundraising Sales (Seasonal – Mainly Christmas, With Volunteer Support)

• Support fundraising sales activities primarily during the Christmas season (peak period).

• Work closely with high-school volunteers, guiding and coordinating them at pop-up sales and booth events.

• Assist with simple tasks such as booth setup, product packing/display, and cash handling.

• Help with simple inventory checks and online/offline order packing during the season.

• Assist the design instructor and CEO in preparing products for the Christmas sales period.

• Collect basic customer feedback and share insights with the team.

• Submit receipts and basic paperwork to the finance team (training provided).

5. Social Media Support (LinkedIn & Instagram)

• Assist in managing Sons & Daughters’ LinkedIn and Instagram accounts.

Updated in 2025

• Coordinate with student volunteers to create simple content (photos, captions, stories).

• Help schedule posts, share outreach updates, and highlight volunteer activities.

• Monitor engagement (comments, messages) with guidance from the team.

• Gather stories and event updates while maintaining strict confidentiality.

6. Operations & Administrative Support

• Help maintain a clean, welcoming environment at Promise House.

• Support website updates and respond to general inquiry emails.

• Assist in preparing simple content and materials for learning or skills-training programs.

• Help liaise with partner NGOs and community groups.

• Carry out ad hoc duties assigned by the CEO or Operations Director.

• Comply with all Sons & Daughters’ policies, including spiritual, financial, and confidentiality guidelines.

Skills

Required:

• Mature Christian faith, aligned with the Apostles’ and Nicene Creeds, and active involvement in a local church (pastoral reference required).

• A heart for serving vulnerable communities and alignment with Sons & Daughters’ mission.

• Warm, respectful interpersonal skills and comfort interacting with diverse groups.

• Responsible, reliable, emotionally mature, and able to handle confidential information.

• Basic computer skills (Excel, PowerPoint, Canva).

• Strong attention to detail in admin, planning, and record-keeping.

Desired:

• Fluency in both Chinese and English.

• Interest or basic understanding of exploitation issues (training provided).

To apply: Please send your CV and cover letter to info@sonsanddaughters.org.hk

Salary & benefit: HKD 17,000-20,000, MPF, medical insurance provided

More experienced staff (with over 5-10 years of experience) would be considered for a manager position.